Cancellation & Refund Policy
Last updated on 29-12-2023 19:39:06
1. Terms of Service:
By accessing and using the services provided by Compalgo Labs (“we,” “us,” or “our”), you agree to comply with and be bound by the following terms and conditions:
1.1. Service Description:
Compalgo Labs offers website development packages, and by purchasing our services, you acknowledge and agree to the specifications outlined for each package.
1.2. Payment:
All payments for website development packages will be processed through the Razorpay or Cachfree payment gateway. Compalgo Labs reserves the right to update pricing and payment terms at any time.
1.3. Service Fees:
Compalgo Labs charges a service fee for the website development packages and and some other fee. This fee is non-refundable.
1.4. Delivery Timeframe:
We strive to complete website development projects within the specified timeframe. However, the exact delivery date may vary depending on project complexity. Compalgo Labs will communicate any delays promptly.
1.5. Client Responsibilities:
Clients are responsible for providing accurate and complete information required for the website development process. Delays caused by incomplete or inaccurate information are not the responsibility of Compalgo Labs.
2. Refund Policy:
2.1. Refund Eligibility:
Refunds will only be considered under the following circumstances:
- Failure to initiate the website development process within 30 days of purchase.
- Significant project delays caused by Compalgo Labs beyond the agreed-upon timeframe.
2.2. Non-Refundable Items:
Service fees, once paid, are non-refundable. Additionally, no refunds will be provided for completed or partially completed website development projects.
2.3. Refund Request Process:
Clients seeking a refund must submit a written request to [support@compalgolabs.com] within 15 days of the refund eligibility conditions being met. The request must include a detailed explanation of the reasons for the refund.
2.4. Refund Processing:
Refund processing times may vary and are subject to the policies of the Razorpay payment gateway. Compalgo Labs will make reasonable efforts to process refunds promptly.
3. Contact Information:
For any inquiries regarding the Terms and Refund Policy, please contact us at [support@compalgolabs.com].
4. Changes to Terms and Policies:
CompalGo Labs reserves the right to modify these terms and refund policies at any time. Changes will be effective immediately upon posting on the Compalgo Labs website.
By proceeding with the purchase of our website development packages, you acknowledge that you have read, understood, and agree to abide by these terms and policies.